How we operate
We believe our approach to customer service excellence differentiates us from our peers and ensures our clients make us their partner of choice for commercial property relationships.
Our philosophy is to develop long-term, mutually beneficial and trust-based partnerships with a limited number of approved suppliers whose values and cultures are complementary to our own. Here, you will find our procurement policy and the activities covered by our supply base.
Through our Senior Management Board (SMB), we are committed to providing a safe and healthy working environment for all our stakeholders. Here you will find details about our approach to Health & Safety as well as our Statement of Intent.
The Corporate finance team looks after the strategy development, large acquisition and disposal; and equity market transactions for the Group. Read about their areas of interest and their recent projects.
Property management plays an important part within Land Securities and has a direct impact on our reputation and standing within the industry. Read about our Retail and London Portfolio teams and their areas of responsibility.
We believe in the strength of an in-house project management team to ensure projects are set up correctly and delivered to plan. Find out more here.
We are signed up to the new Commercial Lease Accreditation Scheme and, as part of this, have put in place the following complaints procedure.